Garuda Indonesia is the flag carrier of Indonesia. Named after the holy bird Garuda of Hinduism from the national emblem of Indonesia, the airline is headquartered at Soekarno–Hatta International Airport in Tangerang, near Jakarta. As of 11 December 2014, the airline is rated as a 5-star airline by the international airline review firm Skytrax. The air carrier was previously known as Garuda Indonesian Airlines.
Unchecked baggage is put into the overhead compartment or under the seat, according to interior arrangement of the aircraft cabin. Unchecked baggage comprises of the following two categories:
Items carried free of charge in the passenger cabin subject to the passengers own supervision and responsibility. These articles are not labelled.
Articles carried in the passenger cabin subject to the passenger’s own supervision and responsibility. These articles are labelled. Cabin baggage may only comprise those articles which are suitable to be carried in the passenger cabin. It may have a maximum length 56 cm, width 36 cm or depth 23 cm, however sum of the three dimensions shall not exceed 115 cm or weight of 7 kg.
Checked baggage (also called registered baggage) comprises articles which are weighed and carried in the baggage or cargo compartment of the aircraft. They are not accessible to the passengers during the flight. These articles are labelled with special baggage tags showing the station of arrival and a serial number. A portion of this tag is attached to the passenger’s ticket for identification purposes only and must as a rule be surrendered at the station of arrival. Garuda Indonesia has imposed a strict ruling to ensure that each single piece of item or baggage checked-in does not exceed 70 lbs/32 kg.
Garuda Indonesia News
- Garuda Indonesia Renewed 5* Airline Certificate
- Garuda Indonesia revamps A330 long-haul business class
Check in Procedures
- Check-In Counter Requirements
Passengers are responsible for ensuring that they hold all valid travel documents (tickets, passports, visas, etc.) and comply with the entry, exit, transit or other requirements of the countries they are travelling to. Passengers may be refused entry into a country if they do not have the required or valid travel documents. Garuda Indonesia and our check-in staff will not be liable in any way for any consequences arising out of your not having the required or valid travel documents.
It’s important to arrive on time and ready because it's often hard to tell how long everything is going to take. Remember, it is passengers’ responsibility to arrive at the airport with enough time to complete all ticketing, baggage check and security clearance procedures to arrive at the gate ready to board. If you don't complete the check-in process by these deadlines, you won't make your flight and change fees may apply.